Refund policy
90-Day Money-Back Guarantee for Any Reason
We pride ourselves on making the highest quality and most useful notions around.
If you're not satisfied with your product within 90 days of receipt, you can contact us for a return and refund anytime after 14 days of receiving the items.
Once the returned item arrives back in SewTites warehouse for inspection, the refund process will begin.
● Returns must include all accessories
● Items must include original packaging
● For non-quality related guarantee claims, buyer is responsible for shipping costs
● For non-quality related guarantee claims, SewTites refunds the cost of the product itself
● Returns may be rejected if items do not meet the above requirements
Refund requests for the 90-day money back guarantee expire 30 days after opening a guarantee claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 120-day window. For quality-related issues, please see our Warranty Policy.